I contacted Darren after a water leak in the kitchen. He showed up quickly, explained everything really well, and promised he wouldn't be done until I was happy. His company came, setup dryers the same day. The next day, they were supposed to check everything. He called and asked if they could come the following day. Sure, no problem. Monday, they arrived 2 hours late. not that big of a deal. They removed part of the flooring, with more work to do the following morning. Tuesday morning came and went, no phone call, no text. I called afternoon, and he asked if they could be there at 4. At 530 they showed up to remove the cabinet. Instead of removing the cabinet, they removed the baseboard and called it good enough. After letting Darren know I wasn't happy with the work, he said he'd be back. That was the last I've heard from him. He's ignored every phone call since. As he left it, I have a cabinet drawer ripped out and broken by his guys. I have water under the remaining cabinets, and water sitting under the dishwasher they never removed. There's nails left in the floor, trim partially ripped off the wall with damaged drywall.