Client Reviews

Darren and Ethan with Service Restoration came to my home at 2am to assist with sewage backed up into my home. They assessed the situation and came back to complete a full restoration of my lower level. In between the time they came and were to come back they left their equipment in my home to ensure the air quality would be breathable. I appreciate Darren and Ethan for looking out for me and my kids.

Excellent customer service!

I contacted Darren after a water leak in the kitchen. He showed up quickly, explained everything really well, and promised he wouldn't be done until I was happy. His company came, setup dryers the same day. The next day, they were supposed to check everything. He called and asked if they could come the following day. Sure, no problem. Monday, they arrived 2 hours late. not that big of a deal. They removed part of the flooring, with more work to do the following morning. Tuesday morning came and went, no phone call, no text. I called afternoon, and he asked if they could be there at 4. At 530 they showed up to remove the cabinet. Instead of removing the cabinet, they removed the baseboard and called it good enough. After letting Darren know I wasn't happy with the work, he said he'd be back. That was the last I've heard from him. He's ignored every phone call since. As he left it, I have a cabinet drawer ripped out and broken by his guys. I have water under the remaining cabinets, and water sitting under the dishwasher they never removed. There's nails left in the floor, trim partially ripped off the wall with damaged drywall.

I just wanted to make sure i post a positive review for Dalton and his team.They were very thorough and their professionalism was impeccable I would definitely recommend them to anyone in need of their services. Great job guys!!!!

These water damage experts do NOT disappoint! They are very professional and reliable. My home was dried out in just a few days and the clean up looks so good that you'd never guess my home was affected in the first place.

This company is the best there is! They did an amazing job drying my aunt and uncle's house when their laundry room flooded. They were able to get it done fast and efficiently! Darren was the head guy they dealt with and him and his crew are so professional, friendly, and were genuinely concerned with my aunt and uncle's best interest as well as making sure the job was done correctly the first time! We will definitely be recommending them to all of our family and friends!

I had a lot of water in part of my home after a bad storm. Darren came and checked it out and told me what it would take to get rid of the water and moisture. It damaged the carpets and walls. His crew came out and got rid of everything that was ruined. They set up the machines and within a few days everything was dry. I cannot express how professional and kind these guys were to me. It was a pleasure to deal with them during such a stressful time. I am so grateful that I selected them. The best thing I've ever done. I would recommend them to anyone who needs the services they provide. Thanks Darren and your crew for being so wonderful.

Darren and his team did a great job!! Very professional, took their time and explained everything in detail. We appreciated your exceptional service!

Quick response, explained everything clearly. Took care of water mitigation issues after ruptured water line. Very pleased with service and personnel, especially Dalton Schmidt.

After moving back here from California only to find our house had been affected by hurricane. Darren and his crew came the very early next day on a friday after I contacted him late the night before (Thursday). He told me it wasn't a Big job and he could have his Men work on it and Finish Sunday. Once they arrived he noticed it was going to take a few more days than expected. He told me since he has committed already he would stay even if that meant to Thanksgiving break for them. He had his crew here Sunday- Tuesday until job was completed. They were able to go home to be with their families for Thanksgiving. Right after the holiday Me. Darren was already calling with updates and details on when his crew and him would be back to pick Up all the machines that were left running to dry our place. He has truly been a pleasure to work with. His guys are super polite, Ethan, Mr.Earl, Josué, and two gentleman from Venezuela, also another guy that came with Ethan and i just cant seem to remember his name....(sorry) :( Anywho they are such great workers and I am happy they were the ones to help with this whole process.. My husband and I feel truly blessed to have found this company since they were so easy to work with and so down to earth. If you are looking for similar services I HIGHLY recommend this company. I was so afraid to reach out for help after the hurricane since i heard there were many people out there commiting Fraud and taking peoples monies and never coming back to complete the work. From day one the way this company presented themselves we just felt very comfortable with them. Thank you Darren and crew you guys are awesome!!! Keep kicking BUTT!!

Beware, They steal, Beware. They commit insurance fraud by removing materials and replacing it with cheap stuff and pocket the money. They will find any excuse to leave expensive equipment, and the owner loves to take advantage of the elderly especially the wealthy ones. If it doesn't appear wet then watch out they will make it wet by using bottled water and take pictures of the water they just put down for the insurance. And they steal little things that won't get noticed til later. If u don't believe me and u hire them on anyways, simply just watch them, especially insurance jobs, owner is so shady he can't hide it or his questionable business practices.

Their water mitigation services is incredible. They are great to work with. They showed up when they said they would, did a great job and cleaned up everything for us.

They responded quickly, worked very hard, did an excellent job. All the employees were very compassionate and respectful during the aftermath of hurricane Florence and the flooding she brought. They continually communicate everything with us through out the process and answered all the questions we had. They also completed the job within the initial quote we were given. Thanks to the white crew especially Darrin and Ethan.

I had a washing machine slow leak into my living room ceiling and eventually my flooring. It turned out to be a major claim. Darren and his team were on it the very day I caught it! They were here within hours setting up fans and dehumidifiers. They tested all over the house for moisture and determined accurately, the extent of water damage. They were extremely polite and very professional. 5 months after the claim, I had another scare that I wasn’t sure was related. I called Darren, and within 2 hours he and his crew were back, inspecting, taking pics, conferring with HQ, and giving me a COMPLIMENTARY surface mold cleaning and a bottle of anti-microbial cleaner, even though the issue, it turned out, had nothing to do with my original claim. These guys are awesome! I highly recommend them, and will not call anyone else if we have restoration problems in the future!

fantastic service helped me get the mold out of the attic beneath the roof. swiftly and effectively. Good people who are really accurate. water remediation company in Atlanta won't even be seen while they're operating in your house.

Darren and his team have provided excellent service in remediating my basement after it flooded. Exceptional service!

They showed up to my house for an emergency water damage restoration and repair job. The toilet flooded to the downstairs and caused damages to several areas of the house.

With their water damage restoration equipment, the house was drained and dried out within 3 days. They went through our insurance company directly. This company DOES act quickly, as advertised.

Thus water damage restoration company played their part well. I'm confident in their abilities to help others with similar issues in a timely and attentive manner.

Darren and his team did an amazing job with helping dry out an area after some flooding. They were responsive, prompt, and professional. Darren also provided a lot of knowledge and tips on next steps. Will definitely be recommending them and using them for future service needs.

SO VERY PLEASED with the services I received. Friendly. Knowledgeable. Quick. You made a very stressful situation as easy as it could be. Highly recommend them!